We are the Official Central Reservation Centre for Tourism Mont-Tremblant and our services are provided to you absolutely free of charge. Our mission is to offer our guests a one-stop shop solution on behalf of our hotel partners. You can reserve any of our lodging properties by visiting our website or calling our central reservations office. Part of our mission is also making sure that you get the best price PERIOD. What this means is if you find a better price for your lodging anywhere on the Internet than the one you already reserved with us, we will matchthat price.
What are the Conditions?
We guarantee a worry-free reservation! If you find a lower accommodation price on the Internet than the one that was proposed to you, we will match it provided the following conditions are met:
1. Lodging prices can change at any time and it is possible that you may find a lower price once you have completed your reservation through us. In this case, we invite you to contact us up to 48 hours following the completion of your reservation. You must provide us with the website link where the price was found. We invite you to communicate directly with one of our customer care department (CCD) agents during normal operating hours or by sending an email to the following address: [email protected].
2. Your email must contain the following information:
- Your name
- Your reservation number
- Your email address (if different than the one used for the reservation)
- Your phone number
- The property name of your accommodation
- The exact type of unit (including number of bedrooms, number of beds, etc.)
- The date of arrival and departure
- The total number of units booked
- The number of people in your party (adults and children)
- The Internet address of the competing supplier
- The lower accommodation price quoted in Canadian dollars.
3. The Best Price Guarantee is applicable to any available room type on the Internet, for the same unit type, the same date of arrival and departure, the same hotel or condo complex, the same management company, the same number of people and the same deposit and/or cancellation policies.
4. The lower accommodation price must be in Canadian dollars.
5. This guarantee does not apply to contracted group and/or corporate rates. It cannot be combined with any point redemption or loyalty programs. Also excluded are mailings and/or email offers as well as website offers where the property name remains unconfirmed until the transaction is completed.